Supervisor, Supply Chain

Lieu:

100 East Beaver Creek Road, Richmond Hill, Ontario, L4B 1J6

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.

Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.  Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

Pourquoi ce role est-il important?

Reporting to the Site Director, the Supply Chain Supervisor will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations, and to ensure optimal customer service to CPAK clients, the needs of the staff and the organization are met. The Supervisor will provide coaching, and leadership to their team, and actively participate in providing expert support for the achievement of daily team and company objectives. The incumbent will facilitate an efficient, professional and responsible workflow for the team and ensure the successful integration of their team members to the Pharmacy.

Key Responsibilities:

Inventory Management, Shipping and Receiving:

• Responsible to develop and maintain inventory management policies, process and procedures based on industry best practices.

•  Manage the relationship with Inventory and Procurement teams to provide effective communication of changes to purchase habits as well as resolutions to product shortages, damages, long-term unavailability and discontinued items.

• Review clinical and operations initiatives to determine inventory needs, considering current on hand inventory and the required lead times to ensure Central Pharmacy Services can execute on initiatives.

•  Manage customer returns and expired products in accordance with established disposal protocol (e.g. Stericycle One Box)

•  Prioritize recalls and immediately isolate product; quarantine until details of the recall are provided.

•  Management of preferred generic product e.g. DSP. Monitor and maintain MMS by performing daily Inventory tasks like Holding tanks, updating UPCs, utilizing suggested orders.

•  Maintain Overstock to ensure the uninterrupted supply of all products. Track and communicate low stock and out of stock situations according to pharmacy procedures.

•  Oversee the Inventory workflow processes to effectively prioritize and manage efficiencies within your team.

• Oversee the shipping and receiving process

• Ensure daily shipments to stores are shipped accurately and on time

• Communicate with shipping vendors

Order Confirmation:

• Oversee the order confirmation workflow processes to effectively prioritize and manage efficiencies within the team.

•  Responsible to develop and maintain order confirmation policies, process and procedures.

• Update receiving sheet on a weekly basis.

• Work closely with internal teams to escalate any issues.

• Update documentation as new stores are onboarded. Work closely with cross functional teams within CPS to lead new initiatives for the order confirmation team.

Leadership:

• Organize and manage the workloads and priorities of the team Provide effective leadership and regular coaching to team members to maximize productivity and their development, and to keep them informed on current and new processes.

• Plan and implement the training of new hires.

• Ensure the effective completion of all tasks.

• Ensure employee compliance with guidelines and standards for the operation.

• Act as a liaison between the Pharmacy Operations Management Team, and team members providing effective communication regarding team performance, workloads, and meeting the needs of the clients.

• Regularly meet with the Pharmacy Management Team as required, to share information, solve problems, improve efficiencies, and develop policies and procedures to ensure optimal pharmacy operations.

• Regularly review operations and employee performance indicators, including necessary documentation to ensure objectives are met; with assistance from the Pharmacy Operations Management Team, ensure appropriate performance management practices are incorporated including onboarding of new hires, goal setting, regular feedback, progressive discipline, and annual performance reviews are conducted.

•  Ensure proper daily staffing levels to optimize performance of the operation and the staff.

• Ensure effective integration of new team members to the organization

•  Monitor the team’s error rate and follow up as required to minimize any repeat occurrences.

Qualifications:

• A minimum of one (2) year of Inventory Management experience.

•  A minimum of one (2) year of leadership experience; demonstrated ability to manage others and experience building highly effective teams, and a fun and rewarding culture.

• Knowledge of current pharmacy operations an asset, however must demonstrate ability to acquire satisfactory working knowledge within 3 months.

• Strong computer skills with the ability to navigate through a variety of computer systems quickly.

•  Ability to work in a fast-paced environment.

•  Excellent organization and time management skills.

•  Excellent leadership, communication, customer service, and interpersonal skills.

• Team player and able to work with minimal supervision.

• High attention to detail.

• This role requires employees to be flexible to work a variety of shifts during the business’ hours of operations including weekend shifts and statutory holidays

Pourquoi travailler chez Shoppers Drug Mart?

En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.

Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.

Comment Réussir:

Chez Shoppers Drug Mart/Pharmaprix, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Type de Rôle:

Poste contractuel offrant des avantages sociaux (Fixed Term)

Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Remarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.

Hiring Range / Échelle salariale à l’embauche :

$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#FR

#SS #PHARM #ON